What were the circumstances that caused you to initially look for an adviser?
Needed support in organising my existing pensions into a SIPP, whilst looking at retirement planning and relevant insurances required, taking my profession and personal circumstances into consideration.
How has Angela James helped you?
Angela was able to organise all of my pensions collected over the years and structure a investment plan that met my needs, whilst also understanding my professional and personal circumstances to offer solutions that worked for me right now as well as looking forward into the future.
Have you seen the outcome you were hoping for?
Absolutely - I would not have been able to organise any of this without the diligent service provided by Angela.
What were the circumstances that caused you to initially look for an adviser?
change of employment circumstances
How has Angela James helped you?
angela provided advice on guidance for personal health insurance and helped me to find the most cost-effective policy for my personal circumstances
Have you seen the outcome you were hoping for?
100% i was extremely pleased with the speed with which angela was able to assist me with what i consider to be a complicated / sophisticated requirement,we went through several options in less than 1 hour and then angela helped me to choose the best policy for my requirements and explained in detail why this policy was the most appropriate and then explained the policy in detail
What could they have done better?
nothing - the service provided was impeccable
What were the circumstances that caused you to initially look for an adviser?
My husband didn't have a pension and I had a very old out-of-date one; approaching 50, we were very worried that we hadn't made enough plans for the future (retirement).
How has Angela James helped you?
Angela spent a lot of time over the phone initially and then via a video call discussing our situation, income, financial planning and desired retirement plans. I found her to be knowledgeable, professional yet friendly, very easy to talk to and put us at ease, with an attention to detail. She understood completely the position we were in and what we needed from her and from our pensions. Angela is very easy to get hold of and makes time for us.
Have you seen the outcome you were hoping for?
It has only been 7 months since our pensions were set up through Angela; however, we are very happy with the outcome so far.
What could they have done better?
Nothing.
What were the circumstances that caused you to initially look for an adviser?
I needed some help sorting out a pension and wanted someone who would clearly explain everything involved. Also I was after some advice on work insurance and savings.
How has Angela James helped you?
I found Angela very easy to deal with. She explained complicated financial stuff to me clearly so I could actually understand and make balanced decision.
Have you seen the outcome you were hoping for?
It’s still early days for me but I have everything set up that I wanted with Angela so hopefully I will get a good outcome in the end.
What could they have done better?
It was a great service.